Return & Refund Policy
At Zara Serve, we are committed to providing high-quality products and ensuring your satisfaction. If you're not completely happy with your purchase, we offer a straightforward return and refund process.
Returns
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We accept returns within 30 days of delivery. If you are not satisfied with your rotating dry fruit box, please contact us within this period to initiate a return.
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To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
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Please note that return shipping fees are the responsibility of the customer unless the item is defective or damaged during shipping.
Refunds
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Once your returned item is received and inspected, we will notify you via email of the approval or rejection of your refund.
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If your return is approved, a refund will be processed to your original method of payment. Please allow 5-7 business days for the refund to appear in your account.
Damaged or Defective Items
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If you receive a damaged or defective item, please contact us immediately at [your email] with photos of the damage. We will offer a full refund or replacement at no extra cost to you.
Non-Refundable Items
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Gift cards and products marked as "final sale" are non-refundable.
How to Return an Item
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Contact us at 03493208817 to initiate the return process.
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Provide your order number and reason for the return.
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We will provide instructions on how to return the item.